Desert Schools - Membership Welcome Packet Concept
Welcoming new members to a credit union is so important. It's the first big interaction they have with their new financial institution, and from the branch, to the mailbox - it should be a warm, friendly experience. This welcome packet concept was an experiment to see what a different take on the standard "welcome letter" would look like. It's complete with a custom envelope, a letter from the CEO, status & next steps for their new account, plus hours and phone numbers for help and support. [Note: this is just an experimental project, and isn't being used by Desert Schools at this time]